Languages Open Doors' Privacy Policy:
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Language Open Doors collects the following data:
Personal identification information (Name, email address, phone number and your payment information if you book and pay for a lesson).
How do we collect your data?
You directly provide Languages Open Doors with most of the data we collect.
We collect data and process data when you:
- Book a lesson/free consultation with Languages Open Doors via email or phone
- Voluntarily complete a customer survey or provide feedback/comment on any of our blog posts or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Languages Open Doors collects your data so that we can:
- Process your booking
- Email you resources, invoices and Zoom invitation
- Text message/WhatsApp session reminders
How do we store your data?
Languages Open Doors implements the following measures to store and protect your personal data:
Controlling access:
- Using unique user accounts and strong passwords;
- Changing default passwords;
- Using encryption to protect emails containing personal data.
- Limiting access to personal data to only those who need it;
- Implementing anti-malware and anti-virus software protection;
- Running regular vulnerability scans;
- Restricting access to certain areas of the business;
- Using a clear desk policy;
Languages Open Doors will keep your personal data whilst the tutoring sessions/translation/interpreting/school sessions are on-going until the termination of the contact or 12 months after initial contact (if no more business has been conducted between the two parties). Once this time period has expired, we will delete your data by electronically erasing or anonymising it.
Marketing
Languages Open Doors would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Languages Open Doors from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us: phil@languagesopendoors.com
What are your data protection rights?
Languages Open Doors would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request Languages Open Doors for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that Languages Open Doors correct any information you believe is inaccurate. You also have the right to request Languages Open Doors complete the information you believe is incomplete.
- The right to erasure – You have the right to request that Languages Open Doors erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that Languages Open Doors restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to Languages Open Doors' processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that Languages Open Doors transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: phil@languagesopendoors.com
Call us at: +44(0) 7942 338 966
Or write to us:
43 Shipley Common Lane
Ilkeston
Derbyshire
DE7 8TQ
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Languages Open Doors uses cookies in a range of ways to improve your experience on our website, including:
-
Understanding how you use our website
-
To enable certain functions of the website,
-
To provide analytics
-
To store your preferences
-
To enable advertisements delivery, including behavioral advertising.
What types of cookies do we use?
We use both session and persistent cookies on languagesopendoors.com and we use different types of cookies to run the website:
There are a number of different types of cookies, however, our website uses:
- Functionality – Languages Open Doors uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Languages Open Doors uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
How to manage cookies:
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Privacy policies of other websites:
Language Open Doors’ website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy:
Language Open Doors keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 November 2021.
How to contact us:
If you have any questions about Language Open Doors’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: phil@languagesopendoors.com
Call us: 07942 338 966
Or write to us at:
43 Shipley Common Lane
Ilkeston
Derbyshire
DE7 8TQ
England
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Language Open Doors has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Telephone: 0303 123 1113
Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
